FAQ & Site Info

United States: 3.5USD per item, 0.5 USD for per additional item. Free shipping for over 59USD. All orders provided with tracking information. Canada: 6.5USD per item, 0.5 USD for per additional item. Orders over 40USD will be provided with tracking information. Other countries: 5.5USD per item, 0.5 USD for per additional item. Orders over 40USD will be provided with tracking information.

You do not need to have Paypal or Strip account to pay your order. Stripe supports direct credit card processing. As you checkout, the system will request you to put credit card or other bank institution information, just follow the instruction to proceed with the order.

Upon receipt of your order, we will process it in 1-2 business days. For U.S. customers, it takes around 3-6 business days to arrive. For international customers, it could take up to 3 business weeks to arrive. If you want expedited shipping service, pls contact me at [email protected].

We gladly accept return. We offer 7-day unconditional return for all our valuable customers. You must send us an email return request within 7 days of receiving your item(s). Items must be in like new condition. They cannot have been worn or damaged. All original packaging, materials, accessories and gifts must be intact. Returned items must be securely packaged. We are not responsible for items damaged in transit due to inadequate re-packaging. Return shipping fees can not be credited to customers.

We are in Montreal, Canada. For U.S customers, we use a local USPS shipping agent from U.S.A. Since Montreal is at the border of Canada- U.S.A, the shipping frame is the same as within the territory of U.S.A. For Canadian and customers from other countries, we use Canada Post as our shipping method. The shipping time vary.